Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Site Certificate Provisioning Operational

Billing Operations Operational

Autopilot Operational

Git Operational

Front-End Sites (Beta) Operational

Content Publisher (Public Preview) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

May 26, 2026

No incidents reported today.

May 25, 2026

Intermittent Dashboard Performance Issues

Resolved - This incident has been resolved.
May 25, 13:39 PDT

Monitoring - A fix has been deployed, and the Dashboard is now running normally with stable loading times.

Our Engineering team is monitoring the environment closely to ensure performance remains stable and to confirm the issue is completely resolved. We will provide a final update once the resolution is verified.

If you continue to experience any performance degradation, please contact us directly at helpdesk@pantheon.io.
May 25, 12:51 PDT

Update - We are continuing to work on the Dashboard performance issues. The dashboard is operating normally. We are continuing to investigate the root cause. All live sites remain unaffected.

Our next update will be provided within the hour, or sooner as information becomes available. If you require urgent assistance, please contact helpdesk@pantheon.io.
May 25, 11:45 PDT

Update - We are continuing to investigate this issue.
May 25, 10:24 PDT

Update - We are continuing to investigate the root cause of the Dashboard performance issues. Users may continue to experience slow loading times or temporary timeouts. Live sites are unaffected.

We are actively working on a fix to restore normal operations. If you need immediate assistance and are unable to access support through the dashboard, please contact us at helpdesk@pantheon.io.
May 25, 09:38 PDT

Investigating - We are currently experiencing an issue causing slow loading times and intermittent errors within the Pantheon Dashboard. All live sites remain fully operational and unaffected.

Our Engineering team is actively working to isolate the root cause and restore normal performance. We appreciate your patience as we resolve this deployment blocker.

If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.
May 25, 08:53 PDT

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026

Git Commit Logs Unavailable on Dev

Resolved - This incident has been resolved.
May 20, 16:26 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 15:09 PDT

Identified - Our Engineering team has identified the root cause of the missing Git commit logs on Dev environments and is actively implementing a fix.

Please note this remains a Dashboard display issue only. All sites are fully operational, and CLI/Terminus deployments continue to process successfully.

We will provide another update within the next 1-2 hours.
May 20, 13:16 PDT

Investigating - We are currently investigating an issue where Git commit logs and deployment histories are unavailable or failing to load on Dev environments.

Please be assured that this is a dashboard display issue only: Git pushes and deployments to Dev environments are still processing successfully via the command line (CLI) and Terminus, and all hosted sites remain fully operational.

Our Engineering team is actively working to determine the root cause of this display latency and restore Git commit visibility within the dashboard interface.

If you are experiencing any issues beyond these specific Git log displays, please reach out to Support via chat or ticket for immediate investigation.

We will provide another update within the next 1–2 hours or as soon as more details become available.
May 20, 12:26 PDT

May 19, 2026

No incidents reported.

May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

Dashboard Performance Issues

Resolved - This incident has been resolved.
May 13, 15:42 PDT

Monitoring - A fix has been implemented, and users should now see visible performance improvements when loading the Dashboard.

Our Engineering team is closely monitoring the environment to ensure stability and verify that the issue is fully resolved.
We will provide a final update once the resolution is confirmed.
If you continue to experience any issues, please contact us at helpdesk@pantheon.io.
May 13, 14:51 PDT

Identified - The issue has been identified and a fix is being implemented.
May 13, 14:13 PDT

Update - Engineering continues to investigate the reported performance delays within the Dashboard.

We would like to clarify that all services remain operational and customers should not experience downtime; the impact is strictly limited to Dashboard's page responsiveness.

Our next update will be provided in approximately 2–3 hours, or sooner as information becomes available.
If you require urgent assistance, please contact helpdesk@pantheon.io.
May 13, 12:22 PDT

Update - Our Engineering team is continuing to investigate the cause of the Dashboard performance issues.

Client sites remain unaffected, and we are working to restore full functionality as quickly as possible.
For urgent assistance or if the Dashboard is inaccessible, please contact us at helpdesk@pantheon.io.
May 13, 10:11 PDT

Investigating - We are currently observing reduced performance affecting Dashboard loading, though live sites remain unaffected.

Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible.
We understand this may impact your workflow and appreciate your patience while we work toward a resolution.

If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.
May 13, 08:20 PDT

May 12, 2026

No incidents reported.