Pantheon Operations

All Systems Operational

Customer Sites Operational
Dashboard Operational
Global CDN Operational
Spinup Operations Operational
Workflow Operations Operational
Support Tickets Operational
Support Chat Operational
Terminus Operations Operational
Site Certificate Provisioning Operational
Billing Operations Operational
Autopilot Operational
Git Operational
Front-End Sites (Beta) Operational
Content Publisher (Public Preview) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Dec 11, 2025

No incidents reported today.

Dec 10, 2025
Resolved - This incident has been resolved.
Dec 10, 00:55 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 10, 00:21 PST
Identified - The issue has been identified, and a fix is currently being implemented.
We will provide another update as soon as more information becomes available.

Dec 9, 23:12 PST
Investigating - We are currently investigating reports of failed workflows.
Please note that site uptime remains unaffected.
Our Engineering team is actively working to identify and resolve the issue with the highest priority.

Thank you for your patience and understanding. We'll provide updates as more information becomes available.

Dec 9, 22:52 PST
Dec 9, 2025
Resolved - This incident has been resolved, and the Dashboard is now functioning as expected.

If you experience any further issues, please don’t hesitate to let us know through support chats or by opening a ticket.

Dec 9, 12:52 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 9, 11:07 PST
Investigating - We are currently experiencing reduced performance affecting the Dashboard, as indicated by our monitoring tools.
Our Engineering team is already engaged and actively investigating the root cause to restore normal functionality as quickly as possible.

We understand this is disruptive to your workflow and sincerely apologize for the inconvenience. We appreciate your patience while we work on a fix.

Need Immediate Assistance?
If you require urgent support while we resolve this issue, please use the following channels:
- For General Urgent Concerns: Submit a support ticket or use the live chat feature.
- If the Dashboard is Inaccessible: Contact us directly via email at helpdesk@pantheon.io.

Dec 9, 09:48 PST
Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025

No incidents reported.

Dec 3, 2025

No incidents reported.

Dec 2, 2025
Resolved - This incident has been resolved.
Dec 2, 12:24 PST
Monitoring - We're closely monitoring the implemented fix, and the platform remains stable.

We are now seeing good results from our internal monitoring.
If you encounter any issues regarding Dashboard performance, please don't hesitate to contact our support team for immediate assistance.

We appreciate your understanding and patience during this monitoring process.

Dec 2, 11:52 PST
Investigating - Our internal monitoring systems have alerted us to a period of degraded performance within the Dashboard.
The Engineering team has been fully mobilized and is actively working to diagnose and resolve the issue.

We sincerely apologize for any disruption this causes to your workflow. We appreciate your continued patience while we work toward a resolution.

For immediate needs:
* For urgent support, please open a ticket or use the chat function.
* If you are blocked from accessing the Dashboard, you can reach us via email at helpdesk@pantheon.io.

Dec 2, 11:08 PST
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.