Resolved -
This incident has been resolved.
May 27, 22:40 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 27, 13:25 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 27, 12:17 PDT
Investigating -
We are currently observing reduced performance affecting Dashboard loading, though live sites remain unaffected. Our Engineering team is actively investigating the issue and working to restore normal functionality as quickly as possible. We understand this may impact your workflow and appreciate your patience while we work toward a resolution.
If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at helpdesk@pantheon.io.
May 27, 11:13 PDT
Resolved -
This incident has been resolved.
May 27, 14:59 PDT
Monitoring -
A fix has been implemented and site creation should be working again. Please contact Support if you continue to have issues with new site creation.
May 27, 13:48 PDT
Identified -
The issue has been identified and a fix is being implemented.
May 27, 11:08 PDT
Investigating -
Site creation of Drupal 10 and 11 sites are failing due to a security vulnerability recently disclosed in the "symfony/polyfill-intl-idn" library. We are working on a fix to re-enable site creation functionality.
May 27, 09:22 PDT