Pantheon Operations

All Systems Operational

Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Autopilot Operational
Git Operational
Front-End Sites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Jul 18, 2025

No incidents reported today.

Jul 17, 2025

No incidents reported.

Jul 16, 2025

No incidents reported.

Jul 15, 2025

No incidents reported.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025

No incidents reported.

Jul 8, 2025
Completed - The scheduled maintenance has been completed.
Jul 8, 22:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 18:00 PDT
Scheduled - To enhance the customer experience and keep our systems up to date with the latest scalable technologies, Pantheon will perform scheduled maintenance on Tuesday, July 8, 2025, at 6PM PDT (9PM EDT). We will be extending our regular maintenance window from one hour to four hours to allow sufficient time for applying this update.

During this maintenance window, Autopilot functionality will be temporarily paused. It will not be possible to change Autopilot settings or queue updates manually. Any jobs previously scheduled to run during the maintenance window will begin processing once the window concludes.

We apologize for any inconvenience this may cause. We do not anticipate any impact on your site(s) uptime during this maintenance window.

We understand the importance of our services to your business, and we assure you that our team will complete the maintenance as quickly as possible. We will also keep you informed of any updates or changes during the maintenance process. Should you have any questions or concerns, please reach out to our customer support team via chat or email us at Pantheon Helpdesk.

Jul 3, 05:41 PDT
Resolved - This incident has been resolved.
Jul 8, 18:23 PDT
Monitoring - A fix has been implemented, and we are monitoring the results.

We appreciate your understanding and patience during this monitoring process.

Jul 8, 17:27 PDT
Identified - Our team has identified the root cause of the issue and is actively working on a fix.

We will provide updates as soon as more information becomes available. Thank you for your patience and understanding.

Jul 8, 16:48 PDT
Update - We're still investigating the issue affecting Dashboard logins and Terminus. Our team is working to pinpoint the cause and will share another update in 1 hour. Thank you for your patience
Jul 8, 15:48 PDT
Update - Our team is actively investigating the ongoing issue impacting Dashboard logins and Terminus operations. We are working to identify the root cause and will provide another update within the next 30 minutes.

We appreciate your patience as we work to resolve this.

Jul 8, 15:05 PDT
Update - We are continuing to investigate this issue.
Jul 8, 14:36 PDT
Investigating - We are currently investigating ongoing reports of issues with workflows involving Terminus and Dashboard logins.
Our Engineering team is actively working to identify and resolve the issue with the highest priority.

If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. helpdesk@pantheon.io

Jul 8, 14:04 PDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.