Pantheon Operations
All Systems Operational
Customer Sites ? Operational
Dashboard ? Operational
Workflow Operations ? Operational
Spinup Operations ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Past Incidents
Sep 25, 2016

No incidents reported today.

Sep 24, 2016

No incidents reported.

Sep 23, 2016

No incidents reported.

Sep 22, 2016
Resolved - Backup queue times have normalized. This incidence is now resolved. Thanks again for your patience!
Sep 22, 11:40 PDT
Update - We are continuing to monitor to ensure that backup queues have normalized.
Sep 22, 10:28 PDT
Monitoring - Backup queue times continue to reduce. We are monitoring performance and will provide an update when backup times have normalized. Thank you for your patience.
Sep 21, 16:17 PDT
Identified - We are working on reducing backup queue times.
Sep 21, 13:03 PDT
Investigating - Our monitoring has detected an increase in wait time and / or intermittent failures for backups and exports.
Sep 21, 09:58 PDT
Sep 21, 2016
Drupal.org has released version 8.1.10. This release is classified as a security release for all previous versions of Drupal.[1] Pantheon has made the update available for one-click update in site dashboards. We urge all users to update all environments as soon as possible. Instructions for applying core updates can be found in our Support Center.[2]

[1] - https://www.drupal.org/project/drupal/releases/8.1.10
[2] - https://pantheon.io/docs/upstream-updates/
Sep 21, 16:38 PDT
Sep 20, 2016

No incidents reported.

Sep 19, 2016

No incidents reported.

Sep 18, 2016

No incidents reported.

Sep 17, 2016

No incidents reported.

Sep 16, 2016
Resolved - This incident has been resolved.
Sep 16, 02:02 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 16, 01:38 PDT
Identified - We have identified the issue and are deploying a fix.
Sep 16, 01:15 PDT
Investigating - We are addressing an infrastructure failure that is affecting a small portion of customer sites.
Sep 16, 00:16 PDT
Sep 15, 2016
Resolved - Support Ticket functionality has been restored.
Sep 15, 16:16 PDT
Identified - We have identified a recent deploy as problematic and are reverting the changes.
Sep 15, 16:02 PDT
Investigating - We have detected an increase in failure rates for our Support Ticket API. Tickets may not be visible within the Dashboard. Please send urgent issues to helpdesk@getpantheon.com
Sep 15, 15:57 PDT
Sep 14, 2016
Resolved - This incident has been resolved.
Sep 14, 04:21 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 04:05 PDT
Identified - We have identified an issue causing elevated failure rates for workflows.
Sep 14, 03:36 PDT
Resolved - This incident has been resolved.
Sep 14, 00:51 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 14, 00:44 PDT
Investigating - We are addressing an infrastructure failure that is affecting a small portion of customer sites.
Sep 14, 00:11 PDT
Sep 13, 2016

No incidents reported.

Sep 12, 2016

No incidents reported.

Sep 11, 2016

No incidents reported.