On Wednesday, March 14th at 23:30 UTC, for approximately 18 minutes, Pantheon dropped the vast majority of uncached website requests due to a saturated network link between our edge and origin. Once the saturated path was identified, network engineers intervened to reroute traffic.

We have conducted a review and identified configuration improvements that will automatically reroute site requests should this issue reoccur. We anticipate testing and deploying these improvements in the next few weeks.

We apologize for this interruption to your service. We value the trust you place in Pantheon and take our commitment to superior site availability very seriously.