Chat service is down

Incident Report for Pantheon Operations

Resolved

Chat service has been restored! Thank you for your patience.

Posted Jan 19, 2017 - 06:42 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 19, 2017 - 06:35 PST

Investigating

An issue with the chat service is making contact to Customer Support via chat unavailable at the moment. We apologize for the downtime and those customers who have access to create tickets should do so to contact Support at this time. Pantheon dashboard and platform operations all remain up.

Posted Jan 19, 2017 - 06:31 PST