Degraded Solr Indexing

Incident Report for Pantheon Operations

Update

No new reports with solr issue but we are still monitoring the results of the implemented fix.

Posted Oct 29, 2026 - 23:41 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 29, 2026 - 21:16 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Oct 29, 2026 - 19:52 PDT

Investigating

We are investigating Solr issue where indexing fails on a subset of sites. Our engineering team is investigating the cause and working toward a resolution. We will provide another update as more information becomes available.

Posted Oct 29, 2026 - 17:36 PDT

This incident affects: Solr.