Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Site Certificate Provisioning Operational

Billing Operations Operational

Autopilot Operational

Git Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

Sep 26, 2022

No incidents reported today.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

Degraded Backup / Export Performance

Postmortem - Read details
Sep 23, 11:39 PDT

Resolved - This incident has been resolved.
Sep 21, 11:58 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 21, 11:23 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 21, 10:39 PDT

Investigating - Our monitoring has detected an increase in wait time and/or intermittent failures for backups and exports.
Sep 21, 10:20 PDT

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

Errors with email deliverability

Resolved - This issue has been fixed.
Sep 17, 09:00 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 17, 08:30 PDT

Identified - We have identified the issue and a fix is being implemented.
Sep 17, 08:00 PDT

Update - We are continuing to investigate and will provide updates as soon as possible.
Sep 17, 07:30 PDT

Investigating - We are investigating an infrastructure issue that is affecting email deliverability.
Sep 17, 06:57 PDT

Sep 16, 2022

No incidents reported.

Sep 15, 2022

HTTPS certificate operations degraded

Resolved - This incident has been resolved.
Sep 15, 14:21 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 15, 13:51 PDT

Identified - We have identified an issue relating to issues with HTTPS certificates to a subset of customers' sites. We will issue further updates on this status page as we work with our providers to resolve this issue. If you need immediate assistance, please open a support chat with our support team or email helpdesk@pantheon.io. Thank you for your patience!
Sep 15, 13:25 PDT

Investigating - We are experiencing issues with HTTPS certificates to a subset of customers' sites.
Sep 15, 12:43 PDT

Sep 14, 2022

No incidents reported.

Sep 13, 2022

Database endpoint down

Postmortem - Read details
Sep 26, 08:33 PDT

Resolved - This incident has been resolved.
Sep 13, 03:30 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 02:48 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 13, 02:23 PDT

Update - We are continuing to investigate this issue.
Sep 13, 01:48 PDT

Investigating - We are currently investigating this issue.
Sep 13, 01:18 PDT

Update - We are continuing to monitor for any further issues.
Sep 13, 01:07 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 01:07 PDT

Identified - The issue has been identified and a fix is being implemented.
Sep 13, 01:01 PDT

Update - We are continuing to investigate this issue.
Sep 13, 00:54 PDT

Update - We are continuing to investigate this issue.
Sep 13, 00:51 PDT

Update - We are continuing to investigate this issue.
Sep 13, 00:39 PDT

Investigating - We are investigating a failed database endpoint.
Sep 13, 00:38 PDT

Sep 12, 2022

No incidents reported.