Pantheon Operations

All Systems Operational

Customer Sites Operational
Dashboard Operational
Global CDN Operational
Spinup Operations Operational
Workflow Operations Operational
Support Tickets Operational
Support Chat Operational
Terminus Operations Operational
Site Certificate Provisioning Operational
Billing Operations Operational
Autopilot Operational
Git Operational
Front-End Sites (Beta) Operational
Content Publisher (Public Preview) Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Customer Site Availability
Fetching

Aug 26, 2026

No incidents reported today.

Aug 25, 2026

No incidents reported.

Aug 24, 2026

No incidents reported.

Aug 23, 2026

No incidents reported.

Aug 22, 2026

No incidents reported.

Aug 21, 2026

No incidents reported.

Aug 20, 2026

Dashboard – Degraded Performance
Resolved - This incident has been resolved.
Aug 20, 15:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 14:23 PDT
Investigating - We are investigating reports of degraded performance affecting the Dashboard interface.
A subset of users may experience slow loading times or intermittent issues loading site environments. Live hosted sites and environment uptime are fully operational and unaffected.
Our Engineering team is actively working to identify the root cause and restore normal functionality.

Need Immediate Assistance?
General concerns: Submit a support ticket or reach out via Live Chat.
If the Dashboard is inaccessible: Contact us directly at helpdesk@pantheon.io.

We will provide another update within 30–60 minutes, or as soon as new information becomes available.
Aug 20, 14:16 PDT

Aug 19, 2026

No incidents reported.

Aug 18, 2026

Degraded site creation
Resolved - This incident has been resolved.
Aug 18, 15:47 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 18, 14:37 PDT
Update - We are continuing to work on a fix for this issue.
Aug 18, 13:29 PDT
Update - We are continuing to work on a fix for this issue.
Aug 18, 12:09 PDT
Update - We are continuing to work on a fix for this issue.
Aug 18, 11:09 PDT
Update - We are continuing to work on a fix for this issue.
Aug 18, 10:28 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 18, 09:49 PDT
Update - We are continuing to investigate this issue.
Aug 18, 09:08 PDT
Investigating - We are currently investigating degraded performance or failures in certain platform workflows, such as site creation. This may affect your ability to create new sites.

Our engineers are actively triaging the issue and working to implement a fix. We’ll post progress updates regularly on this page.

We recommend waiting on creation of sites until the issue is resolved.
Aug 18, 08:35 PDT
Degraded Workflows affecting AU region
Resolved - We have concluded our monitoring period and have deemed this incident resolved. Thank you for your patience.

If you encounter any further issues, please open a ticket with us at helpdesk@pantheon.io.
Aug 18, 04:03 PDT
Monitoring - Our engineers have implemented a fix. Customers are advised to retry any affected workflow tasks.

We continue to actively monitor the situation. Please reach out to support if you continue to encounter issues.
Aug 18, 01:54 PDT
Investigating - We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks]. This is affecting sites in the Australia (AU) region.

Our engineers are actively working on a fix. We'll post progress updates regularly on this page.

We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.
Aug 18, 00:05 PDT

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage