Pantheon Operations
All Systems Operational
Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Past Incidents
Sep 30, 2020

No incidents reported today.

Sep 29, 2020

No incidents reported.

Sep 28, 2020
Support Chat Degradation
Resolved - This incident has been resolved.
Sep 28, 00:10 PDT
Monitoring - Support chat is now operational and we are monitoring the situation.
Sep 28, 00:01 PDT
Update - We are continuing to investigate this issue.
Sep 27, 23:57 PDT
Identified - We are continuing to investigate this issue.
Sep 27, 23:24 PDT
Investigating - Support chat messenger is not currently loading, we are currently investigating.
For urgent issues please contact support via helpdesk@pantheon.io.
Sep 27, 23:22 PDT
Sep 27, 2020
Sep 26, 2020

No incidents reported.

Sep 25, 2020

No incidents reported.

Sep 24, 2020
Infrastructure Issue Affecting Customer Sites
Postmortem - Read details
Sep 28, 18:00 PDT
Resolved - This incident has been resolved.
Sep 24, 10:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 24, 09:54 PDT
Identified - The issue has been identified and a fix is being implemented.
Sep 24, 09:31 PDT
Investigating - We are addressing an infrastructure failure that is affecting a small portion of customer sites.
Sep 24, 08:54 PDT
Sep 23, 2020

No incidents reported.

Sep 22, 2020

No incidents reported.

Sep 21, 2020

No incidents reported.

Sep 20, 2020

No incidents reported.

Sep 19, 2020

No incidents reported.

Sep 18, 2020

No incidents reported.

Sep 17, 2020

No incidents reported.

Sep 16, 2020

No incidents reported.

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