Pantheon Operations
All Systems Operational
Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Past Incidents
May 25, 2022
Resolved - This incident has been resolved.
May 25, 14:54 PDT
Update - We are continuing to monitor for any further issues.
May 25, 14:13 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 13:26 PDT
Identified - The issue has been identified and a fix is being implemented.
May 25, 13:15 PDT
Update - We are continuing to investigate this issue.
May 25, 13:02 PDT
Update - We are continuing to investigate this issue.
May 25, 12:30 PDT
Update - We are continuing to investigate this issue.
May 25, 12:00 PDT
Update - We are continuing to investigate this issue.
May 25, 11:34 PDT
Update - We are continuing to investigate this issue.
May 25, 11:00 PDT
Update - We are continuing to investigate this issue.
May 25, 10:31 PDT
Update - Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, failed SFTP connection, failed Git connections, or failures with Terminus commands.

We are continuing to investigate this issue.

May 25, 10:03 PDT
Update - We are continuing to investigate this issue.
May 25, 09:34 PDT
Update - We are continuing to investigate this issue.
May 25, 09:06 PDT
Update - We are continuing to investigate this issue.
May 25, 08:34 PDT
Update - We are continuing to investigate this issue.
May 25, 08:02 PDT
Update - We are continuing to investigate this issue.
May 25, 07:31 PDT
Investigating - Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, SFTP connection, Git connections, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.

May 25, 07:05 PDT
May 24, 2022

No incidents reported.

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022
Resolved - This incident has been resolved.
May 20, 10:07 PDT
Update - We are continuing to monitor for any further issues.
May 20, 09:36 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 09:02 PDT
Identified - The issue has been identified and a fix is being implemented.
May 20, 08:24 PDT
Update - We are continuing to investigate this issue.
May 20, 08:05 PDT
Investigating - Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.

May 20, 07:33 PDT
May 19, 2022
Resolved - This incident has been resolved.
May 19, 10:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 10:11 PDT
Identified - We are investigating a failed database endpoint.
May 19, 09:19 PDT
May 18, 2022

No incidents reported.

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022
Postmortem - Read details
May 17, 12:03 PDT
Resolved - This incident has been resolved.
May 12, 09:37 PDT
Update - We are continuing to work on a fix for this issue.
May 12, 09:06 PDT
Identified - The issue has been identified and a fix is being implemented.
May 12, 08:33 PDT
Investigating - We are investigating a failed database endpoint.
May 12, 08:05 PDT
Postmortem - Read details
May 17, 12:03 PDT
Resolved - This incident has been resolved.
May 12, 05:07 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 04:44 PDT
Identified - The issue has been identified and a fix is being implemented.
May 12, 04:21 PDT
Investigating - We are investigating a failed database endpoint.
May 12, 04:08 PDT
May 11, 2022
Resolved - This incident has been resolved.
May 11, 11:33 PDT
Update - A fix has been deployed and we are monitoring the results.
May 11, 10:56 PDT
Monitoring - A fix has been deployed and we are monitoring the results.
May 11, 10:52 PDT
Investigating - We are currently investigating this issue.
May 11, 10:19 PDT