Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Site Certificate Provisioning Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

May 11, 2021

Infrastructure Issue Affecting Customer Sites

Resolved - This incident has been resolved.
May 11, 07:00 PDT

Monitoring - We have implemented a fix and are monitoring it now.
May 11, 06:29 PDT

Identified - The issue has been identified and a fix is being implemented.
May 11, 05:59 PDT

Investigating - We are addressing an infrastructure failure that is affecting customer sites.
May 11, 05:53 PDT

May 10, 2021

Provisioning site certificates

Resolved - This incident has been resolved.
May 10, 12:55 PDT

Update - We are continuing to monitor for any further issues.
May 10, 12:12 PDT

Monitoring - We are experiencing unusually long provisioning times for new domains. We expect all certificates to be provisioned by 19:00 UTC
May 10, 11:01 PDT

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

Degraded Workflows

Resolved - This incident has been resolved.
May 4, 15:43 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 4, 15:01 PDT

Identified - The issue has been identified and a fix is being implemented.
May 4, 14:47 PDT

Update - We are continuing to investigate this issue.
May 4, 14:29 PDT

Investigating - We are investigating reports of failures with backups, restores, environment cloning and deploy operations
May 4, 14:04 PDT

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021

No incidents reported.

Apr 28, 2021

No incidents reported.

Apr 27, 2021

Degraded Backup / Export Performance

Resolved - This incident has been resolved.
Apr 27, 16:10 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 27, 14:53 PDT

Update - We are continuing to work on a fix for this issue.
Apr 27, 13:57 PDT

Update - We are continuing to work on a fix for this issue.
Apr 27, 12:52 PDT

Update - We are continuing to work on a fix for this issue.
Apr 27, 11:47 PDT

Update - We are continuing to work on a fix for this issue.
Apr 27, 10:41 PDT

Identified - The issue has been identified and a fix is being implemented.
Apr 27, 09:37 PDT

Update - We are continuing to investigate this issue.
Apr 27, 08:31 PDT

Investigating - Our monitoring has detected an increase in wait time and / or intermittent failures for backups and exports.
Apr 27, 08:24 PDT