Resolved -
This incident is resolved and the Pantheon platform is operating normally. Our engineering team confirms stability across the platform. We are actively improving the system against future incidents.
Apr 3, 14:46 PDT
Update -
We have taken steps to resolve the issues with the Pantheon Dashboard. You should see improvements now, but we'll keep monitoring the results.
Thank you for your continued patience.
Apr 2, 13:56 PDT
Monitoring -
We have applied a fix to mitigate the issue affecting the Pantheon Dashboard, and we are actively monitoring the results.
We sincerely apologize for any disruption this may have caused to your workflow and appreciate your continued patience as we finalize recovery.
Apr 2, 07:54 PDT
Update -
We are continuing our efforts to stabilise the Pantheon Dashboard and provide a permanent fix. We will provide another update within the next 3 hours, or sooner if there are any new developments.
Thank you for your continued patience.
Apr 2, 04:54 PDT
Update -
Our investigation into the issue affecting the Pantheon Dashboard is ongoing. We understand the impact of the issue and are committed to providing a permanent solution.
The next update will be provided in 3 hours, or if new information becomes available. We thank you for your continued patience.
Apr 2, 01:51 PDT
Update -
We are actively investigating the issue. Our team remains fully engaged, and we will provide another update within the next 3 hours, or sooner if there are any new developments.
Thank you for your continued patience.
Apr 1, 22:51 PDT
Update -
We are continuing to investigate the issue. There are no new updates at this time.
We will provide the next update in 3 hours or as soon as new information becomes available.
Apr 1, 19:52 PDT
Update -
We continue to see improvement in system performance and a decrease in error rates. We are actively investigating the issue and working on a permanent resolution. Some users may still experience intermittent latency.
We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Apr 1, 16:52 PDT
Update -
We are seeing improvement in system performance and a decrease in error rates. Our team continues to investigate the issue and is actively working toward a permanent resolution. Some users may still experience intermittent latency in the meantime.
Apr 1, 13:51 PDT
Update -
We are continuing to investigate the issue affecting the Pantheon Dashboard. We understand the impact of the issue and are fully committed to providing a permanent solution.
We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.
Apr 1, 11:37 PDT
Update -
We are continuing to actively investigate this issue. Our team remains fully engaged, and we will provide another update within the next 3 hours, or sooner if there are any new developments.
Thank you for your continued patience.
Apr 1, 06:40 PDT
Update -
Our efforts to stabilise the Pantheon Dashboard are ongoing. We remain in active investigation of the issue.
We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.
Apr 1, 03:51 PDT
Update -
We are continuing to investigate the issue affecting the Pantheon Dashboard. We understand the impact of the issue and are fully committed to providing a permanent solution.
We will share the next update in the next 3 hours or once new information is available. Thank you for your continued patience.
Apr 1, 00:55 PDT
Update -
We are continuing to investigate this issue.
We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Mar 31, 22:04 PDT
Update -
Our investigation of the issue affecting the Pantheon Dashboard is still ongoing. There are no new updates at this time.
We will provide our next update within the next 3 hours, or sooner if new information becomes available.
Mar 31, 19:02 PDT
Update -
We are actively investigating the issue. Our team remains fully engaged, and we will share another update within the next 3 hours, or sooner if new information becomes available.
Thank you for your continued patience and understanding.
Mar 31, 16:10 PDT
Update -
Investigation into the dashboard instability is ongoing. We realize the significant impact this extended downtime has had on your operations over the past 24 hours and appreciate your continued patience. Our team is fully committed to a permanent resolution and will provide more information as soon as it's available.
Mar 31, 13:06 PDT
Update -
We are continuing to actively investigate the issue. Our team remains fully engaged, and we will share another update within the next 3 hours, or sooner if new information becomes available.
Thank you for your continued patience and understanding.
Mar 31, 09:49 PDT
Update -
We are continuing to investigate this issue.
We will provide another update within the next 3 hours, or sooner if there are any new developments. Thank you for your continued patience.
Mar 31, 07:45 PDT
Update -
Our investigation of the issue affecting the Pantheon Dashboard is still ongoing. We are continuing to review the reports to determine a root cause and restore full operations.
We will share the next update in the next 3 hours or once new information becomes available.
Mar 31, 05:10 PDT
Update -
We continue to actively investigate the root cause of the issue affecting the Pantheon Dashboard.
The next update will be provided in the next 3 hours or as soon as new information becomes available. Thank you for your patience while we work on providing a solution.
Mar 31, 01:59 PDT
Update -
We are actively investigating the issue. There are no new updates at this time. We’ll provide an update within the next 3 hours, or sooner if we have new information.
Mar 30, 23:01 PDT
Update -
We are continuing to investigate this issue and closely monitoring the situation. We will provide another update within the next 3 hours, or sooner if there are any significant developments.
Mar 30, 20:25 PDT
Update -
We are actively investigating this issue. We appreciate your patience and will provide an update within the next 3 hours or sooner if new information becomes available.
If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io.
Mar 30, 17:02 PDT
Update -
Our team is continuing to investigate the root cause of the current dashboard performance issues. We are focused on a permanent resolution and appreciate your continued patience.
Mar 30, 14:55 PDT
Update -
Efforts to stabilize the dashboard are ongoing. We are continuing to investigate the root cause of these intermittent issues and appreciate your continued patience while we work to restore full service.
Mar 30, 12:07 PDT
Update -
We are still working to resolve the issues affecting the Dashboard. We appreciate your patience and will share more information as soon as it's available
Mar 30, 09:47 PDT
Update -
We are continuing to investigate this issue.
Mar 30, 08:49 PDT
Investigating -
Our engineering team is continuing to investigate reports of intermittent performance issues affecting the Dashboard. While we previously moved to monitoring, we are re-engaging our investigation to ensure a stable and permanent resolution.
We are committed to restoring full performance and will provide a further update within the next hour, or as soon as new information becomes available. Thank you for your continued patience.
Mar 30, 07:49 PDT
Monitoring -
The issue has been identified, and a fix has been implemented.
We are continuing to monitor the results.
Mar 30, 05:41 PDT
Update -
We are continuing to investigate the issue affecting access to the Pantheon Dashboard.
We will share an update within the next hour, or as soon as new information becomes available.
Mar 30, 04:40 PDT
Investigating -
We are investigating an issue affecting access to the Pantheon Dashboard.
Our team is reviewing logs and metrics to determine the cause and implement a resolution. We'll share additional updates here as the situation evolves.
We recommend postponing non-critical tasks involving the Dashboard or CLI until the issue is resolved.
If you are unable to access the Dashboard and need urgent support, please contact helpdesk@pantheon.io for support. The next update will be provided in the next hour.
Mar 30, 03:22 PDT