Resolved -
This incident has been resolved, but if you encounter any further issues, please don’t hesitate to contact our support team.
We appreciate your patience and understanding.
Aug 28, 11:35 PDT
Update -
We are actively monitoring the situation to ensure everything continues to run smoothly. We will provide updates and share any significant developments as they occur.
Should you encounter any further issues, please do not hesitate to contact our support team. We appreciate your patience and understanding.
Aug 28, 10:51 PDT
Update -
We're continuing to monitor the situation to ensure everything is running smoothly. We'll keep you updated and share any important developments as they arise.
Aug 28, 04:59 PDT
Update -
We are closely monitoring the situation to ensure everything remains stable. We'll keep you informed and will share another update within the next few hours.
Aug 28, 02:01 PDT
Update -
We are continuing to monitor for any further issues and will provide another update in the next few hours.
Aug 27, 23:56 PDT
Update -
Our systems are currently stable, but we remain vigilant and are actively monitoring for any potential issues.
Aug 27, 22:09 PDT
Update -
We are closely monitoring the situation and addressing issues with customer sites as they arise. Once all sites have been fully remediated, we will provide an update. Please know that our team is dedicated to resolving this, and we’re here to support you throughout the process.
If you encounter any additional issues, please reach out to our support team. We’re here to help. Thank you for your continued patience.
Aug 27, 18:50 PDT
Update -
We are actively monitoring the situation for any further issues.
We are continuing to remediate issues with customer sites as they emerge and will announce when remediation for all sites is complete. Please rest assured that our team is fully committed to resolving this, and we’re here to support you every step of the way.
If you experience any further issues, don’t hesitate to reach out to our support team—we’re here for you. Thank you for your patience.
Aug 27, 16:18 PDT
Update -
We are continuing to monitor for any further issues.
Aug 27, 13:42 PDT
Update -
We are actively monitoring the situation, and our systems are indicating a stable status.
We will provide another update in the next 30 minutes to 1 hour, or sooner if new information becomes available.
Aug 27, 12:22 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 27, 09:43 PDT
Update -
We've resolved the majority of impacted sites and are continuing to address any new ones as they come up. We're working diligently to resolve the issue as quickly as possible.
Aug 27, 06:57 PDT
Update -
We are diligently addressing the issues affecting the impacted sites and will continue to provide timely updates as we make progress.
Aug 27, 03:31 PDT
Update -
We are continuing our work to resolve the remaining affected sites and will share updates within the next few hours.
Aug 27, 01:11 PDT
Update -
We are continuing our efforts to remediate the remaining affected sites and will provide updates within the next few hours.
Aug 26, 23:06 PDT
Update -
We are actively working on remediating all affected sites and will provide updates as progress is made.
Aug 26, 21:48 PDT
Update -
We are seeing elevated 504 errors on customer sites in different regions. Our engineering team is aware of the issue and is actively working on a resolution. We are committed to resolving the situation as quickly as possible and will keep you updated as we make progress.
Aug 26, 18:22 PDT
Update -
We are continuing to work on a fix for this issue.
Aug 26, 17:01 PDT
Identified -
The issue remains identified, and our engineering teams are now manually applying the necessary fixes to the affected resources. We are working diligently to resolve the situation and will provide further updates as progress is made.
Aug 26, 15:23 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 26, 14:31 PDT
Identified -
The issue has been identified, and preliminary steps are being made for resolution.
Aug 26, 14:17 PDT
Investigating -
Our internal team has identified workflow errors affecting several sites. We are actively investigating this with the highest priority and will provide updates as soon as we have more information.
Aug 26, 13:26 PDT