Pantheon Operations
All Systems Operational
Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Autopilot Operational
Git Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Past Incidents
Aug 11, 2022

No incidents reported today.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Resolved - This incident has been resolved.
Aug 4, 22:52 PDT
Update - We are continuing to monitor for any further issues.
Aug 4, 22:10 PDT
Update - We are continuing to monitor for any further issues.
Aug 4, 21:13 PDT
Update - We are continuing to monitor for any further issues.
Aug 4, 20:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 4, 19:08 PDT
Update - We are continuing to work on a fix for this issue.
Aug 4, 18:01 PDT
Update - We are continuing to work on a fix for this issue.
Aug 4, 17:03 PDT
Update - We are continuing to work on a fix for this issue.
Aug 4, 16:04 PDT
Update - We are continuing to work with our providers to resolve this issue. If you need immediate assistance, please open a chat with our support team or email helpdesk@pantheon.io. Thank you for your patience!
Aug 4, 14:53 PDT
Update - We are continuing to work with our providers to resolve this issue. If you need immediate assistance, please open a chat with our support team or email helpdesk@pantheon.io. Thank you for your patience!
Aug 4, 12:43 PDT
Update - We are continuing to work on a fix for this issue.
Aug 4, 11:48 PDT
Update - We are continuing to work on a fix for this issue.
Aug 4, 11:13 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 4, 10:46 PDT
Investigating - We have identified an issue relating to certain billing functions in the dashboard. We will issue further updates on this status page as we work with our providers to resolve this issue. If you need immediate assistance, please open a support chat with our support team or email helpdesk@pantheon.io. Thank you for your patience!
Aug 4, 10:45 PDT
Aug 3, 2022
Resolved - This incident has been resolved.
Aug 3, 10:48 PDT
Update - We are continuing to work on a fix for this issue.
Aug 2, 21:13 PDT
Update - We are continuing to work on a fix for this issue.
Aug 2, 19:55 PDT
Update - We are continuing to work on a fix for this issue.
Aug 2, 18:42 PDT
Update - We are continuing to work on a fix for this issue.
Aug 2, 18:02 PDT
Update - We are continuing to work on a fix for this issue.
Aug 2, 17:16 PDT
Update - We are continuing to work on a fix for this issue.
Aug 2, 15:04 PDT
Update - We have identified an issue relating to certain billing functions in the dashboard. We will issue further updates on this status page as we work with our providers to resolve this issue. If you need immediate assistance, please open a support chat with our support team or email helpdesk@pantheon.io. Thank you for your patience!
Aug 2, 08:09 PDT
Identified - We have identified an issue relating to certain billing functions in the dashboard. If you need immediate assistance, please open a support chat with our support team or email helpdesk@pantheon.io. Thank you for your patience!
Aug 2, 07:42 PDT
Resolved - This incident has been resolved.
Aug 3, 04:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 3, 03:19 PDT
Update - We are continuing to work on a fix for this issue.
Aug 3, 02:27 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 3, 01:49 PDT
Update - We are continuing to investigate this issue.
Aug 3, 01:40 PDT
Investigating - Our monitoring has detected elevated response times for some workflows, which may result to slow or failed workflows.
Aug 3, 01:19 PDT
Aug 2, 2022
Postmortem - Read details
Aug 9, 07:49 PDT
Resolved - This incident has been resolved.
Aug 2, 21:12 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 2, 19:47 PDT
Identified - The issue has been identified and a fix is being implemented.
Aug 2, 19:36 PDT
Update - We are continuing to investigate this issue.
Aug 2, 18:59 PDT
Update - We are continuing to investigate this issue.
Aug 2, 18:21 PDT
Investigating - We are currently investigating this issue.
Aug 2, 17:51 PDT
Resolved - This incident has been resolved.
Aug 2, 15:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results. For urgent issues please contact support via helpdesk@pantheon.io.
Aug 2, 14:35 PDT
Identified - The issue has been identified and a fix is being implemented. For urgent issues please contact support via helpdesk@pantheon.io.
Aug 2, 14:10 PDT
Investigating - Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.

Aug 2, 13:32 PDT
Resolved - This incident has been resolved.
Aug 2, 10:33 PDT
Update - We are continuing to monitor for any further issues.
Aug 2, 09:51 PDT
Monitoring - A fix has been implemented and we are monitoring all systems. If you continue to have issues, please email helpdesk@pantheon.io.
Aug 2, 09:50 PDT
Investigating - Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.

Aug 2, 09:34 PDT
Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022

No incidents reported.