Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Site Certificate Provisioning Operational

Billing Operations Operational

Autopilot Operational

Git Operational

Front-End Sites (Beta) Operational

Content Publisher (Public Preview) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

Jul 16, 2026

No incidents reported today.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

Routine Maintenance Impacting Dashboard, Terminus, Workflows and Certificate Services

Completed - The scheduled maintenance has been completed.
Jul 14, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:00 PDT

Scheduled - During this maintenance window, there will be a temporary interruption of the following services:

1. Dashboard: May experience slowness or be intermittently accessible
2. Workflows: Deploys, backups, and database operations may be delayed
3. Certificate Services: New certificate issuance may be temporarily impacted

We recommend you avoid starting workflows during the maintenance window. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize any disruption.

We do not anticipate any impact to your site(s) uptime during this maintenance window.

We understand the importance of our services to your business, and we assure you that our team will complete the maintenance as quickly as possible. We will also keep you informed of any updates or changes during the maintenance process. Should you have any questions or concerns, please reach out to our customer support team via chat or email us at Pantheon Helpdesk.
Jul 9, 07:38 PDT

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

Dashboard Performance Issues

Resolved - This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.
Jul 11, 14:33 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 15:03 PDT

Update - Investigation into the Pantheon Dashboard performance degradation is ongoing.
For critical support outside the dashboard interface, email helpdesk@pantheon.io immediately.

Next update: Between 30 minutes and 3 hours.
Jul 10, 10:57 PDT

Investigating - We are investigating reports of slow load times and degraded performance within the Pantheon Dashboard.
Traffic to live sites is routing normally and is not impacted by this event.

Our Engineering team is actively working to identify the root cause and restore full Dashboard functionality.
If you are unable to access the Dashboard to submit a ticket, please email us directly at helpdesk@pantheon.io for critical, time-sensitive deployments.

Next update: 30 minutes.
Jul 10, 09:33 PDT

Jul 10, 2026

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

Git Push and deployment Operations Failing

Resolved - This incident has been resolved.
Jul 3, 07:00 PDT

Monitoring - A fix has been deployed, and the Dashboard is now displaying successful Git operations.

We are monitoring the affected sites closely to ensure related features are functioning within expectation to confirm issues are completely resolved. We will provide a final update once the resolution is verified.

If you continue to experience the same issue, please contact us directly at helpdesk@pantheon.io.
Jul 3, 04:10 PDT

Update - We have identified that this may partially affect spinning up of Multidev environments.

We are continuing to work on a fix for this issue. The next update will be in 2 hours or as soon as we have more details.
Jul 3, 02:20 PDT

Identified - Sites are unable to complete builds via Integrated Composer. Builds complete successfully but fail at the final step when the platform attempts to push build artifacts back to the site's Git repository.

Customers will see their deploy workflow fail with a pre-receive hook declined error. No data loss is occurring. Live sites are not affected; only new code deployments are blocked.

We have identified the root cause. A dependency version mismatch on a subset of our Git servers is causing a server-side pre-receive hook to crash when build artifacts are pushed. This is a Pantheon infrastructure issue and is not caused by any customer code or configuration.

No action is required on your end. Do not make changes to your repository or Composer configuration. We will update this page as remediation progresses.

We will update within 2 hours, or sooner if the status changes.
Jul 2, 23:50 PDT

Jul 2, 2026