Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

Jul 15, 2019

No incidents reported today.

Jul 14, 2019

No incidents reported.

Jul 13, 2019

No incidents reported.

Jul 12, 2019

No incidents reported.

Jul 11, 2019

Degraded Filesystem Performance

Resolved - This incident has been resolved.
Jul 11, 14:09 PDT

Monitoring - A fix has been implemented and we are monitoring the situation.
Jul 11, 13:34 PDT

Identified - The issue has been identified and a fix is being implemented.
Jul 11, 13:27 PDT

Investigating - We are investigating degraded filesystem access for some customer sites. This may result in slow page loads or failed uploads.
Jul 11, 13:27 PDT

Jul 10, 2019

No incidents reported.

Jul 9, 2019

No incidents reported.

Jul 8, 2019

No incidents reported.

Jul 7, 2019

No incidents reported.

Jul 6, 2019

No incidents reported.

Jul 5, 2019

No incidents reported.

Jul 4, 2019

Support chat performance degraded

Resolved - Support chat is fully operational.
Jul 4, 05:54 PDT

Update - We are continuing to investigate this issue.
Jul 4, 04:49 PDT

Investigating - Our support chat providers are experiencing issues which are leading to chat being unavailable. Please email helpdesk@pantheon.io for technical support until this issue is resolved,
Jul 4, 04:35 PDT

Jul 3, 2019

No incidents reported.

Jul 2, 2019

Cloudflare incident can return 502 error for sites using that service

Resolved - Cloudflare has reported this issue as resolved and sites using their service should be operating normally again.
Jul 2, 08:03 PDT

Identified - Cloudflare is experiencing networking issues that could lead to sites hosted on Pantheon utilizing their service to return a 502 error. Please follow https://www.cloudflarestatus.com/ for details and updates.
Jul 2, 07:17 PDT

Jul 1, 2019

No incidents reported.