Pantheon Operations
All Systems Operational
Customer Sites   ? Operational
Dashboard   ? Operational
Global CDN   ? Operational
Spinup Operations   ? Operational
Workflow Operations   ? Operational
Support Tickets   ? Operational
Support Chat   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Past Incidents
Nov 20, 2017

No incidents reported today.

Nov 19, 2017

No incidents reported.

Nov 18, 2017

No incidents reported.

Nov 17, 2017

No incidents reported.

Nov 16, 2017

No incidents reported.

Nov 15, 2017
Resolved - This issue is now resolved. All clear.
Nov 15, 17:23 PST
Monitoring - The engineering team has addressed the issue and are monitoring the situation.
Nov 15, 13:58 PST
Identified - We have identified an issue which is causing intermittent issues for users accessing the dashboard.
Nov 15, 13:42 PST
Resolved - The issue with BlogVault migrations is now resolved. All workflow operations are functioning normally.
Nov 15, 13:30 PST
Monitoring - A fix has been implemented and we are monitoring the migration workflows.
Nov 15, 12:56 PST
Identified - We have identified the problem and are working on a fix.
Nov 15, 11:40 PST
Update - We are continuing to investigate this issue.
Nov 15, 10:52 PST
Investigating - We are investigating an issue where sites migrated using the WordPress BlogVault plugin migrate successfully, but the site dashboard is inaccessible.
Nov 15, 07:47 PST
Nov 14, 2017

No incidents reported.

Nov 13, 2017

No incidents reported.

Nov 12, 2017

No incidents reported.

Nov 11, 2017

No incidents reported.

Nov 10, 2017
Resolved - This incident has been resolved.
Nov 10, 00:00 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 9, 22:48 PST
Update - There are no new updates. We are continuing to implement the fix to this issue.
Nov 9, 22:46 PST
Identified - The cause of this incident has been identified.
Nov 9, 21:29 PST
Investigating - We are addressing a Platform issue that is causing slowdown on some of the customer sites.
Nov 9, 20:18 PST
Nov 8, 2017

No incidents reported.

Nov 7, 2017
Resolved - Issue has cleared for email support case service.
Nov 7, 17:28 PST
Update - A fix is being deployed for our email support case service. We will continue to monitor performance.
Nov 7, 17:09 PST
Monitoring - We are monitoring performance of our email support case service. You may open a chat session under "Support" from your Pantheon dashboard. Thank you for your patience.
Nov 7, 16:33 PST
Resolved - This incident has now been resolved.
Nov 7, 09:01 PST
Monitoring - A fix has been implemented and we are monitoring the situation. All SFTP file changes should be visible on development dashboards now.
Nov 7, 07:58 PST
Investigating - We have identified an issue with file changes made via SFTP not appearing on development site dashboards and are investigating further.
Nov 7, 07:14 PST
Nov 6, 2017
Completed - The scheduled maintenance has been completed.
Nov 6, 21:30 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 19:00 PST
Scheduled - Pantheon will be performing planned system and network changes to its API, beginning on Monday, November 6th at 7 pm PST. Certain workflows could see a slowdown of about 250 milli-seconds to 1 second. No downtime or other impact is expected. The update is scheduled to be complete by Monday, November 6th at 7:30 pm PST.
Nov 3, 11:38 PDT
Resolved - Issues with workflows are now resolved. All clear.
Nov 6, 13:22 PST
Monitoring - The engineering team has addressed the issue identified with workflows, and normal service is resumed.
Nov 6, 12:17 PST
Identified - We have identified an issue with our workflow locking system, and we are working on remediating now. Thanks for your patience.
Nov 6, 12:05 PST