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Managed HTTPS update affecting Android users Jan 11, 00:00 - Jan 12, 00:00 PST
On January 11, 2021, Pantheon's certificate authority partner for Managed HTTPS, Let’s Encrypt, will start providing a certificate chain using their own root certificate by default. This change is only expected to cause compatibility issues with a very small percentage of traffic from very old clients, including Android devices older than 7.1.

To extend compatibility with older clients, Pantheon is manually overriding the default and will continue to serve the IdenTrust cross-signed intermediate until September 29, 2021, at which time Let's Encrypt's new intermediate will be served.

For customers who require support for Android devices older than 7.1 after September 29, 2021, this change will require action on your part to avoid any impact to your traffic, such as using Pantheon’s Custom Certificate, or terminating TLS outside of Pantheon.

For more information on the update from Let’s Encrypt please see their blog post: https://letsencrypt.org/2019/04/15/transitioning-to-isrg-root.html
Posted on Nov 10, 15:22 PST
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Past Incidents
Dec 2, 2020

No incidents reported today.

Dec 1, 2020

No incidents reported.

Nov 30, 2020

No incidents reported.

Nov 29, 2020

No incidents reported.

Nov 28, 2020

No incidents reported.

Nov 27, 2020

No incidents reported.

Nov 26, 2020

No incidents reported.

Nov 25, 2020

No incidents reported.

Nov 24, 2020

No incidents reported.

Nov 23, 2020

No incidents reported.

Nov 22, 2020

No incidents reported.

Nov 21, 2020

No incidents reported.

Nov 20, 2020

No incidents reported.

Nov 19, 2020

No incidents reported.

Nov 18, 2020

No incidents reported.