Pantheon Operations
All Systems Operational
Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Autopilot Operational
Git Operational
Front-End Sites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Platform Maintenance Jul 25, 2024 19:00-21:00 PDT
Pantheon will be conducting platform maintenance on our internal database infrastructure, which will impact the availability of the Pantheon Dashboard and Terminus on July 25th 2024 beginning at 7 PM Pacific Daylight Time. The maintenance is expected to last for two hours.

During this maintenance window the Pantheon Dashboard will be unavailable. Additionally, workflows run within the Dashboard or via the Terminus command line may fail to execute. These workflows include the creation of new multidev environments, site backup or restore operations, or scripts run by Quicksilver. We recommend avoiding starting workflows during this maintenance window.

We anticipate no impact to the uptime of your websites during the tenure of the maintenance.

If you have any questions or concerns, please do not hesitate to reach out to our customer support team via chat or email us at: helpdesk@pantheon.io

Our top priority is to ensure smooth platform operation and maintain transparency with valued customers like you.

The Pantheon Team

Posted on Jun 26, 2024 - 21:27 PDT
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Past Incidents
Jul 13, 2024

No incidents reported today.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.

Jul 9, 2024

No incidents reported.

Jul 8, 2024
Postmortem - Read details
Jul 12, 17:53 PDT
Resolved - This incident has been resolved.
Jul 8, 12:52 PDT
Investigating - We have been alerted to issues with sites showing "Connection Failure" which is isolated to traffic flowing through our CDN partner’s Newark, NJ, data center.

Affected environments should see a "Connection Failure" when accessing their sites. If you need immediate assistance, please open a support chat or submit a ticket with our support team.

Thank you for your patience!

Jul 8, 12:23 PDT
Jul 7, 2024

No incidents reported.

Jul 6, 2024

No incidents reported.

Jul 5, 2024
Resolved - Pantheon has successfully applied all necessary remediations to address CVE-2024-6387. We have thoroughly investigated and have not observed any impact on our customers due to this vulnerability. No action is needed by customers at this point.

We remain committed to maintaining the highest level of security and will continue to monitor the situation closely.

Jul 5, 11:57 PDT
Investigating - Pantheon is aware of the recent vulnerabilities reported in CVE-2024-6387. We have already initiated efforts to mitigate this issue. We have not observed any impact on our customers due to this vulnerability.

We are committed to maintaining the highest level of security and will continue to monitor closely.

Thank you for your continued trust in our services.

Jul 2, 15:34 PDT
Jul 4, 2024

No incidents reported.

Jul 3, 2024

No incidents reported.

Jul 2, 2024
Jul 1, 2024

No incidents reported.

Jun 30, 2024

No incidents reported.

Jun 29, 2024

No incidents reported.