Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Site Certificate Provisioning Operational

Billing Operations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

Jan 24, 2022

No incidents reported today.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

Legacy Edge Outage - Upgrade to Global CDN today

Completed - The scheduled maintenance has been completed.
Jan 18, 12:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 08:00 PST

Scheduled - Scheduled maintenance will be performed on January 18th, starting at 8:00am Pacific. This planned outage is in preparation for the permanent shutdown scheduled for February 1, 2022.

If your site is impacted, update DNS to point to Global CDN. For more information on the end of life plan and how to upgrade see https://status.pantheon.io/incidents/19sttzfjvscy.
Jan 18, 04:48 PST

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

Degraded Workflows

Resolved - This incident has been resolved.
Jan 13, 16:29 PST

Update - We are continuing to monitor for any further issues.
Jan 13, 16:01 PST

Monitoring - A fix has been implemented and we are monitoring the results. We advise to retry any in progress clone jobs.
Jan 13, 15:22 PST

Investigating - Our monitoring has detected elevated response times for some workflows, which may slow backups and clone operations.
Jan 13, 15:04 PST

Jan 12, 2022

No incidents reported.

Jan 11, 2022

No incidents reported.

Jan 10, 2022

Application endpoints down

Postmortem - Read details
Jan 14, 15:12 PST

Resolved - This incident has been resolved.
Jan 10, 13:59 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 10, 12:58 PST

Identified - The issue has been identified and a fix is being implemented.
Jan 10, 11:59 PST

Investigating - We are investigating failed application endpoints.
Jan 10, 11:04 PST