Resolved -
This incident has been resolved.
Mar 15, 14:03 PDT
Monitoring -
A fix has been implemented and we are closely monitoring the results. All site and dashboard functionality is restored at this time.
Mar 15, 13:12 PDT
Update -
We are continuing to work on a fix for this issue.
Mar 15, 12:25 PDT
Update -
We are continuing to work on a fix for this issue. While this work is being completed there will still be intermittent degraded performance.
Mar 15, 11:42 PDT
Identified -
We have detected degraded application performance on the platform and have identified an issue and are putting a fix in place now. Symptoms include 500 error response codes both for sites and the Pantheon dashboard.
For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat or ticket.
Mar 15, 11:07 PDT