Pantheon Operations
All Systems Operational
Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Autopilot Operational
Git Operational
Front-End Sites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In order to improve the customer experience and keep our systems updated with the latest scalable technologies, Pantheon will be performing scheduled maintenance on Tuesday, October 8, 2024.
During this maintenance window, there will be a temporary interruption of Dashboard and Terminus operations. Workflows that run within the Dashboard or via the Terminus command line may fail to execute. These workflows include the creation of new multidev environments, site creation, backup, or restore operations, code pushes, and scripts run by Quicksilver. We recommend you avoid starting workflows during the maintenance window. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize any disruption.

We do not anticipate any impact to your site(s) uptime during this maintenance window.

We understand the importance of our services to your business, and we assure you that our team will complete the maintenance as quickly as possible. We will also keep you informed of any updates or changes during the maintenance process. Should you have any questions or concerns, please reach out to our customer support team via chat or email us at Pantheon Helpdesk.

Posted on Oct 03, 2024 - 06:05 PDT
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Past Incidents
Oct 3, 2024

No incidents reported today.

Oct 2, 2024

No incidents reported.

Oct 1, 2024

No incidents reported.

Sep 30, 2024

No incidents reported.

Sep 29, 2024

No incidents reported.

Sep 28, 2024

No incidents reported.

Sep 27, 2024

No incidents reported.

Sep 26, 2024

No incidents reported.

Sep 25, 2024
Resolved - This incident has been resolved.
Sep 25, 12:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 11:33 PDT
Investigating - Our monitoring systems have detected increased errors affecting access to the Pantheon Dashboard.

Please note that site uptime has no impact, but some users may have encountered errors when attempting to access the dashboard.

We are actively investigating this issue as a top priority and will provide further updates as soon as more information becomes available.

If you require urgent support, please open a ticket or chat, if you are unable to access the dashboard you may email helpdesk@pantheon.io

Sep 25, 10:44 PDT
Sep 24, 2024

No incidents reported.

Sep 23, 2024

No incidents reported.

Sep 22, 2024

No incidents reported.

Sep 21, 2024

No incidents reported.

Sep 20, 2024
Resolved - This incident has been resolved.
Sep 20, 10:24 PDT
Monitoring - Our internal monitoring detected that autopilot services on the platform were paused. A fix has been implemented, and we are closely monitoring the situation to ensure stability.

If you need immediate assistance, please open a support chat with our team or submit a ticket. Thank you for your patience!

Sep 20, 09:40 PDT
Sep 19, 2024

No incidents reported.