Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018

Database server causing a 504 response

Resolved - This incident has been resolved.
May 25, 13:37 PDT

Update - We are continuing to monitor for any further issues.
May 25, 13:09 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 13:08 PDT

Identified - We are investigating a DB server issue that is resulting in 504 errors on a small number of sites.
May 25, 13:06 PDT

May 24, 2018

Workflows Unavailable

Resolved - This incident has been resolved.
May 24, 21:58 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 21:25 PDT

Update - We have identified the problem and we are working on a fix.
May 24, 21:11 PDT

Identified - We are currently investigating issues with certain workflows, including multidev creation and backups.
May 24, 21:10 PDT

Workflows unavailable

Resolved - This incident has been resolved.
May 24, 13:12 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 12:38 PDT

Identified - We have identified the issue and are working to resolve.
May 24, 12:11 PDT

May 23, 2018

No incidents reported.

May 22, 2018

SFTP commits not reflected on dashboard

Resolved - This issue has cleared.
May 22, 14:12 PDT

Monitoring - A fix was deployed for this issue.
May 22, 10:53 PDT

Identified - Commits made in SFTP mode on Dashboard do not clear pending commits message.
May 22, 10:20 PDT

May 21, 2018

Unable to commit via SFTP mode

Resolved - This incident has been resolved.
May 21, 20:51 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 21, 19:31 PDT

Identified - The issue has been identified and a fix is being implemented.
May 21, 18:05 PDT

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

Link to New Relic unavailable on some site dashboards

Resolved - This incident has been resolved.
May 17, 09:55 PDT

Monitoring - We have identified and fixed the issue and are monitoring the situation.
May 17, 08:48 PDT

Investigating - We are currently investigating an issue on some sites that means the link to New Relic is not displayed on the dashboard. This does not affect New Relic from collecting data, but does prevent access to that data at present.
May 17, 07:56 PDT

May 16, 2018

Dashboard unavailable

Resolved - This incident has been resolved.
May 16, 13:06 PDT

Update - We are continuing to work on a fix for this issue.
May 16, 12:43 PDT

Identified - The issue has been identified and a fix is being implemented.
May 16, 12:43 PDT

May 15, 2018

No incidents reported.

May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.