Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

Mar 20, 2019

No incidents reported today.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

Degraded Performance - UPDATE

Resolved - This update is regarding: https://status.pantheon.io/incidents/bpqnd83z5br6

We are planning to release a post-mortem for this incident on Wednesday, March 20th by 5 pm Pacific Time. Check our status page after that time for the details.
Mar 15, 14:56 PDT

Mar 14, 2019

Degraded performance

Resolved - This incident has been resolved.
Mar 14, 14:37 PDT

Update - We are continuing to monitor for any further issues.
Mar 14, 13:36 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 12:30 PDT

Identified - The issue has been identified and a fix is being implemented.
Mar 14, 12:03 PDT

Investigating - Some customers are experiencing site downtime. We are actively investigating the cause.
Mar 14, 11:30 PDT

Mar 13, 2019

No incidents reported.

Mar 12, 2019

Status update for WordPress 5.1.1

Resolved - WordPress.org has released WordPress version 5.1.1. This release is classified as a security release for all previous versions of WordPress.[1] Pantheon has made the update available for one-click update in site dashboards. We urge all users to update all environments as soon as possible. Instructions for applying core updates can be found in our Support Center.[2] See release notes for more information on the resolved issues in this release; all users are urged to upgrade their sites as soon as possible.

[1] - https://wordpress.org/news/2019/03/wordpress-5-1-1-security-and-maintenance-release/
[2] - https://pantheon.io/docs/upstream-updates/
Mar 12, 20:36 PDT

Mar 11, 2019

No incidents reported.

Mar 10, 2019

No incidents reported.

Mar 9, 2019

No incidents reported.

Mar 8, 2019

Infrastructure Issue Affecting Customer Sites

Resolved - This incident has been resolved.
Mar 8, 00:40 PST

Update - We are continuing to monitor for any further issues.
Mar 7, 23:48 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 23:46 PST

Investigating - We are addressing an infrastructure failure that is affecting a small portion of customer sites.
Mar 7, 23:37 PST

Mar 7, 2019

Changes reset for on-server-development

Postmortem - Read details
Mar 8, 13:11 PST

Resolved - A platform issue caused uncommitted changes on development environments in SFTP mode to be reset to the last committed state.
Mar 7, 10:00 PST

Mar 6, 2019

No incidents reported.