Degraded Dashboard Performance

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.
Posted Dec 02, 2025 - 12:24 PST

Monitoring

We're closely monitoring the implemented fix, and the platform remains stable.

We are now seeing good results from our internal monitoring.
If you encounter any issues regarding Dashboard performance, please don't hesitate to contact our support team for immediate assistance.

We appreciate your understanding and patience during this monitoring process.
Posted Dec 02, 2025 - 11:52 PST

Investigating

Our internal monitoring systems have alerted us to a period of degraded performance within the Dashboard.
The Engineering team has been fully mobilized and is actively working to diagnose and resolve the issue.

We sincerely apologize for any disruption this causes to your workflow. We appreciate your continued patience while we work toward a resolution.

For immediate needs:
* For urgent support, please open a ticket or use the chat function.
* If you are blocked from accessing the Dashboard, you can reach us via email at helpdesk@pantheon.io.
Posted Dec 02, 2025 - 11:08 PST
This incident affected: Dashboard.