Degraded Dashboard Performance

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.

Posted Aug 31, 2021 - 12:07 PDT

Monitoring

A fix has been implemented and monitoring results.

Posted Aug 31, 2021 - 11:03 PDT

Update

While we investigate this issue, please contact support via email at helpdesk@pantheon.io for raising urgent issues.

Posted Aug 31, 2021 - 09:41 PDT

Investigating

Our monitoring has detected elevated error dashboard rates, which may manifest as slow page loads or failed logins.

Posted Aug 31, 2021 - 09:32 PDT

This incident affected: Dashboard.