Support chat is currently unavailable

Incident Report for Pantheon Operations

Resolved

Support chat is now operational.

Posted Oct 21, 2024 - 04:03 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 21, 2024 - 03:43 PDT

Investigating

We are experiencing an outage with our support chat system and we are currently investigating the issue.

For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.

Posted Oct 21, 2024 - 03:19 PDT

This incident affected: Support Chat.