Domain verification to be required when adding domains
Scheduled Maintenance Report for Pantheon Operations
Completed
Due to unforeseen issues, the planned maintenance for implementing the new domain verification process did not occur today. We have decided to revert the planned changes for now to ensure uninterrupted service for all our users.

We are committed to enhancing platform security, and we will be re-scheduling this update in the near future. Rest assured, you will be notified well in advance when we plan to implement this change again.

We appreciate your understanding and patience. If you have any further questions or concerns regarding this matter, please don't hesitate to reach out to our support team.
Posted Oct 31, 2023 - 15:18 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 31, 2023 - 09:00 PDT
Update
We will be delaying the launch of domain verification until October 31st, 2023.
Posted Oct 23, 2023 - 14:17 PDT
Scheduled
Starting on October 31, 2023, Pantheon is implementing a change in the domain verification process. To enhance platform reputation and protect you from domain hijacking, we will now require the verification of domain ownership. Previously, this step was optional and could be skipped during SSL certificate pre-provisioning.

This change will not affect existing domains and no action is required.

For more information, please refer to our documentation on domain addition https://docs.pantheon.io/guides/domains/custom-domains#add-a-custom-domain and the FAQ under that section pertaining to the ownership verification.

If you have any questions about working with this new security measure, please reach out to our support team and we will be happy to assist.
Posted Oct 17, 2023 - 10:53 PDT
This scheduled maintenance affected: Customer Sites.