Database endpoint temporarily unresponsive

Incident Report for Pantheon Operations

Resolved

Our team has monitored the situation closely and confirmed all services are fully operational. We apologize for any inconvenience and thank you for your understanding.

Posted Dec 08, 2023 - 14:04 PST

Monitoring

At 20:39 UTC our On Call Engineers were alerted to a database endpoint issue in the US region affecting a small number of Pantheon sites. The outage was addressed and full service was restored at 21:01 UTC.

We are currently monitoring to ensure all services remain stable.

Posted Dec 08, 2023 - 13:31 PST

This incident affected: Customer Sites.