This incident has been resolved. Dashboard and Terminus Operations are back to normal.
Posted Sep 02, 2025 - 18:38 PDT
Monitoring
The issue has been mitigated, and performance has returned to normal. We are monitoring to ensure stability.
As a precaution, our team has implemented additional monitoring systems and is closely observing the behavior. We will provide another update in approximately 4 hours or sooner if new information becomes available.
Posted Sep 02, 2025 - 15:23 PDT
Update
We are continuing to investigate this issue and have identified that Terminus commands are also affected in addition to slower-than-normal Dashboard performance.
Our engineering team is actively working to determine the root cause and implement a resolution.
We will share further updates as soon as more information is available.
Posted Sep 02, 2025 - 13:54 PDT
Investigating
We are currently investigating reports of slower-than-normal Dashboard performance. At this time, we want to clarify that no site downtime has been reported in relation to this incident.
Our engineering team is actively working to identify the root cause and implement a resolution. If you require immediate assistance, please contact us via email: helpdesk@pantheon.io
We will provide the next update as soon as more information becomes available. Thank you for your patience and understanding.
Posted Sep 02, 2025 - 13:17 PDT
This incident affected: Dashboard and Terminus Operations.