We are continuing to monitor for any recent reports of related issues.
Posted Jun 20, 2024 - 14:45 PDT
Update
We are continuing to monitor for any further issues. Please get in touch with Support if your sites are still experiencing 504 errors and workflow issues.
We will provide an update in approximately 30 minutes to an hour or as soon as more information becomes available.
Posted Jun 20, 2024 - 13:47 PDT
Monitoring
A fix has been implemented, and the affected sites are now stable.
Posted Jun 20, 2024 - 12:53 PDT
Identified
The issue has been identified and we have implemented a remediation plan for affected sites. If you experience 504 errors or encounter failed workflows on your sites, please contact Support.
We will provide an update in approximately 30 minutes or as soon as more information becomes available.
Posted Jun 20, 2024 - 12:12 PDT
Investigating
Internal monitoring has detected elevated issues site availability on the platform showing 504 and 502 errors. There are also elevated workflow errors on the platform. We are actively investigating this at the highest priority and will update as soon as we have more information.
Posted Jun 20, 2024 - 11:20 PDT
This incident affected: Customer Sites and Workflow Operations.