Support chat is currently unavailable
Incident Report for Pantheon Operations
Resolved
Support chat is now operational.
Posted Feb 28, 2024 - 14:41 PST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2024 - 14:32 PST
Update
We are continuing to investigate this issue. Chat response times may be delayed.

For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.
Posted Feb 28, 2024 - 14:20 PST
Update
We are continuing to investigate this issue.
Posted Feb 28, 2024 - 14:18 PST
Investigating
We are experiencing an outage with our support chat system and we are currently investigating the issue.

For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.
Posted Feb 28, 2024 - 14:16 PST
This incident affected: Support Chat.