Degraded Dashboard Service

Incident Report for Pantheon Operations

Resolved

This incident has been resolved. Dashboard operations are back to normal. Thank you for your patience throughout the process.
Posted Oct 08, 2025 - 19:48 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 08, 2025 - 18:44 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 08, 2025 - 18:15 PDT

Investigating

We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident.

Our engineering team is actively working to identify the root cause and implement a resolution.
If you require immediate assistance, please contact us via email: helpdesk@pantheon.io

We will provide the next update as soon as more information becomes available.
Thank you for your patience and understanding.
Posted Oct 08, 2025 - 17:52 PDT
This incident affected: Dashboard.