Degraded performance for WP CLI

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.
Posted Oct 31, 2023 - 20:01 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 31, 2023 - 18:49 PDT

Update

Our engineering team is in the final stages of resolving the issue, although this process may take some time to complete.

We apologize for any inconvenience caused and wish to assure you that we are dedicated to addressing this matter to ensure the seamless functioning of the WP CLI.

If you have any inquiries or encounter any issues, please feel free to contact our support team through the dashboard's ticketing system or chat.
Posted Oct 31, 2023 - 17:59 PDT

Update

We have detected a problem that is impacting some WordPress users when utilizing WP CLI via Terminus after a recent upgrade. We are actively remediating all affected site environments as swiftly as possible and will provide further updates as we gather more information.

We apologize for any inconvenience and assure you that we are working diligently to ensure the smooth functioning of the WP CLI.

If you have any questions or encounter any issues, please don't hesitate to contact the support team via a ticket or chat in the dashboard.
Posted Oct 31, 2023 - 16:39 PDT

Identified

We've identified an issue where some WordPress customers may encounter the error: "WPCLI_URL environment variable not set" when using WP CLI via Terminus due to a recent upgrade. A fix is underway.

We apologize for any inconvenience and are working swiftly to resolve this.

If you have any questions or issues please reach out to the support team via a ticket or chat in the dashboard.
Posted Oct 31, 2023 - 15:20 PDT
This incident affected: Terminus Operations.