Degraded Application Performance

Incident Report for Pantheon Operations

Resolved

This incident has been resolved. We apologize for the interruption to your business today and will be conducting a full analysis of this incident and continuing to improve stability as our top priority.

Posted Mar 12, 2024 - 14:54 PDT

Monitoring

We have detected degraded application performance on the platform and are investigating the issue. This resulted in 500 level errors in about a 15 minute period. The issue has been identified and a fix has been implemented, and sites should now be responding as normal.

For urgent issues, please contact support by opening a support ticket or chat.

Posted Mar 12, 2024 - 13:39 PDT

This incident affected: Customer Sites.