At 14:00 UTC 20 May, a large spike in DNS traffic was observed. Our on-call engineers were alerted to a slowness in dashboard load times and terminus command completion. Engineers identified sites that were causing an increase in DNS traffic and mitigated the behavior resulting in a return to normal traffic. Some sites were impacted for over 30 minutes while service was restored at 17:07 UTC.
We have identified some improvements that will help us detect and prevent similar issues in the future.
Posted Jun 03, 2022 - 09:19 PDT
This incident has been resolved.
Posted May 20, 2022 - 10:07 PDT
We are continuing to monitor for any further issues.
Posted May 20, 2022 - 09:36 PDT
A fix has been implemented and we are monitoring the results.
Posted May 20, 2022 - 09:02 PDT
The issue has been identified and a fix is being implemented.
Posted May 20, 2022 - 08:24 PDT
We are continuing to investigate this issue.
Posted May 20, 2022 - 08:05 PDT
Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.