Degraded Database Performance in North America

Incident Report for Pantheon Operations

Resolved

From 5:55 AM to 6:39 AM PST (13:55 to 14:39 UTC), some sites hosted within the United States region experienced degraded database performance, which in certain cases resulted in downtime.

The issue was identified and resolved by our engineering team. We sincerely apologize for the disruption this may have caused to your operations.

If you have any questions or concerns regarding this incident, please don’t hesitate to contact our support team.

Posted Dec 12, 2024 - 05:00 PST