Infrastructure Issue Affecting Customer Sites

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.
Posted May 16, 2019 - 00:11 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 15, 2019 - 23:01 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 15, 2019 - 21:56 PDT

Investigating

We are addressing an infrastructure failure that is affecting a small portion of customer sites.
Posted May 15, 2019 - 21:20 PDT
This incident affected: Customer Sites and Dashboard.