Support chat performance degraded

Incident Report for Pantheon Operations

Resolved

Support chat is fully operational.

Posted Jul 04, 2019 - 05:54 PDT

Update

We are continuing to investigate this issue.

Posted Jul 04, 2019 - 04:49 PDT

Investigating

Our support chat providers are experiencing issues which are leading to chat being unavailable. Please email helpdesk@pantheon.io for technical support until this issue is resolved,

Posted Jul 04, 2019 - 04:35 PDT

This incident affected: Support Chat.