Degraded Workflows

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.

Posted Apr 09, 2024 - 22:51 PDT

Update

A fix has been implemented and we are monitoring the results.

Posted Apr 09, 2024 - 22:03 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 09, 2024 - 21:03 PDT

Update

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 1 hour or as soon as more information becomes available.

Posted Apr 09, 2024 - 20:16 PDT

Update

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 1 hour or as soon as more information becomes available.

Posted Apr 09, 2024 - 19:17 PDT

Update

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 1 hour or as soon as more information becomes available.

Posted Apr 09, 2024 - 18:14 PDT

Update

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 30 minutes to 1 hour or as soon as more information becomes available.

Posted Apr 09, 2024 - 17:16 PDT

Update

We are diligently working on this fix and attempting remediations as our top priority.

We will share another update in 30 minutes to 1 hour or as soon as more information becomes available.

Posted Apr 09, 2024 - 16:44 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Apr 09, 2024 - 15:28 PDT

Update

We are continuing to investigate this issue.

Posted Apr 09, 2024 - 14:57 PDT

Update

We are continuing to investigate this issue.

Posted Apr 09, 2024 - 14:26 PDT

Investigating

We have detected and are investigating elevated response times for some workflows, which may slow deploy and environment creation operations.

For urgent issues, please contact support via helpdesk@pantheon.io or by opening a support chat.

Posted Apr 09, 2024 - 13:56 PDT

This incident affected: Dashboard, Spinup Operations, and Workflow Operations.