At 7:18 UTC 13th Sept, 2022, A large number of sites showed downtime. There were about 6 distinct alerts noted between 7:18 to 9:09 UTC. The on-call engineers were alerted but since all sites resolved on their own, no intervention was required from the on-call engineer’s end. We’ve identified this incident as a DOS event. The only impact on the Pantheon Platform due to this event was that the sites were unable to connect with backend services temporarily. We have identified some improvements to detect such events faster in the future.
Posted Sep 26, 2022 - 08:33 PDT
Resolved
This incident has been resolved.
Posted Sep 13, 2022 - 03:30 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2022 - 02:48 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Sep 13, 2022 - 02:23 PDT
Update
We are continuing to investigate this issue.
Posted Sep 13, 2022 - 01:48 PDT
Investigating
We are currently investigating this issue.
Posted Sep 13, 2022 - 01:18 PDT
Update
We are continuing to monitor for any further issues.
Posted Sep 13, 2022 - 01:07 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 13, 2022 - 01:07 PDT
Identified
The issue has been identified and a fix is being implemented.