Support chat is currently unavailable

Incident Report for Pantheon Operations

Resolved

Support chat is now operational.

Posted Oct 12, 2023 - 08:58 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 12, 2023 - 08:32 PDT

Update

We are continuing to investigate this issue.

For urgent issues, please contact support via helpdesk@pantheon.io

Posted Oct 12, 2023 - 08:19 PDT

Investigating

We are experiencing an outage with our support chat system and we are currently investigating the issue.

For urgent issues, please contact support via helpdesk@pantheon.io or open a ticket through the dashboard.

Posted Oct 12, 2023 - 07:31 PDT

This incident affected: Support Chat.