Domain verification to be required when adding domains
Scheduled Maintenance Report for Pantheon Operations
Completed
We have paused the roll out of this and will re-schedule at a later time, likely in Q1 of 2024
Posted Nov 16, 2023 - 08:50 PST
Scheduled
On November 16, 2023, Pantheon is implementing a change in the domain verification process. To enhance platform reputation and protect you from domain hijacking, we will now require the verification of domain ownership. Previously, this step was optional and could be skipped during SSL certificate pre-provisioning.

This change will not affect existing domains and no action is required. This was previously planned to launch but was rolled back.

For more information, please refer to our documentation on domain addition https://docs.pantheon.io/guides/domains/custom-domains#add-a-custom-domain and the FAQ under that section pertaining to the ownership verification.

If you have any questions about working with this new security measure, please reach out to our support team and we will be happy to assist.
Posted Nov 14, 2023 - 10:23 PST
This scheduled maintenance affected: Customer Sites.
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