Degraded Dashboard Service

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.

Posted Sep 10, 2025 - 17:40 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 10, 2025 - 17:04 PDT

Investigating

We are currently investigating reports of Dashboard performance issues. At this time, we want to clarify that no site downtime has been reported in relation to this incident.

Our engineering team is actively working to identify the root cause and implement a resolution.
If you require immediate assistance, please contact us via email: helpdesk@pantheon.io

We will provide the next update as soon as more information becomes available.
Thank you for your patience and understanding.

Posted Sep 10, 2025 - 17:00 PDT

This incident affected: Dashboard.