The team is still actively monitoring for any persisting issues, as there have been no recent reported concerns related to the incident.
We'll provide another update within the next hour, or as soon as further information becomes available.
Posted Jul 01, 2025 - 15:26 PDT
Monitoring
A fix has been implemented, and we are monitoring the results.
If you encounter any unforeseen issues regarding Terminus and Dashboard access, please don't hesitate to contact our support team for immediate assistance.
We appreciate your understanding and patience during this monitoring process.
Posted Jul 01, 2025 - 14:46 PDT
Update
We are continuing to investigate this issue.
Posted Jul 01, 2025 - 14:29 PDT
Investigating
We are currently investigating ongoing reports of issues with workflows involving Terminus and Dashboard logins. Our Engineering team is actively working to identify and resolve the issue with the highest priority.
If you require urgent support, please open a ticket or chat. If you are unable to access the dashboard, you may also contact us via email. helpdesk@pantheon.io
Thank you for your understanding and patience.
Posted Jul 01, 2025 - 14:26 PDT
This incident affected: Dashboard and Terminus Operations.