Degraded Dashboard and Terminus Performance

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.
Posted Mar 16, 2023 - 09:39 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Mar 16, 2023 - 09:08 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Mar 16, 2023 - 08:57 PDT

Update

We are continuing to investigate the issue and we appreciated your patience!
Posted Mar 16, 2023 - 08:55 PDT

Investigating

Our monitoring has detected elevated error rates for the Dashboard and Terminus commands. These may manifest as slow page loads, failed logins, or failures with Terminus commands.

For urgent issues please contact support via helpdesk@pantheon.io.
Posted Mar 16, 2023 - 08:20 PDT
This incident affected: Dashboard and Terminus Operations.
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