Dashboard Availability Issues

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.

Posted Sep 25, 2024 - 12:00 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 25, 2024 - 11:33 PDT

Investigating

Our monitoring systems have detected increased errors affecting access to the Pantheon Dashboard.

Please note that site uptime has no impact, but some users may have encountered errors when attempting to access the dashboard.

We are actively investigating this issue as a top priority and will provide further updates as soon as more information becomes available.

If you require urgent support, please open a ticket or chat, if you are unable to access the dashboard you may email helpdesk@pantheon.io

Posted Sep 25, 2024 - 10:44 PDT

This incident affected: Dashboard.