This incident has been resolved. Code-related operations are back to normal, and Redis connections on affected sites have been fixed.
Posted Sep 08, 2025 - 08:54 PDT
Monitoring
A fix has been applied, and the issue has been mitigated. We are monitoring to ensure stability.
If you continue to experience any code-related issues, please don't hesitate to reach out to Support via chat or ticket, and we'll promptly look into it.
Posted Sep 08, 2025 - 08:14 PDT
Update
We are continuing to investigate this issue. Our recent findings indicate that some sites are experiencing disruptions in the Redis connection, which appears to be related to the problem. We are working to isolate the impact and implement corrective measures.
We'll provide further update as soon as further information becomes available.
Posted Sep 08, 2025 - 07:22 PDT
Update
We are continuing to investigate this issue.
We'll provide another update within the next hour, or as soon as further information becomes available.
Posted Sep 08, 2025 - 06:26 PDT
Update
We are continuing to investigate this issue.
We'll provide another update within the next hour, or as soon as further information becomes available.
Posted Sep 08, 2025 - 05:29 PDT
Investigating
We are currently investigating reports of failed deployments, multidev creation, git-related issues, stuck loading commit history, and certain workflow processes. Please note that site uptime remains unaffected. Our Engineering team is actively working to identify and resolve the issue with the highest priority.
Posted Sep 08, 2025 - 04:26 PDT
This incident affected: Customer Sites and Workflow Operations.