Application Downtime

Incident Report for Pantheon Operations

Resolved

The recent disruption has been resolved, and our system is now stable. We apologize for any inconvenience this may have caused and want you to know that we are actively working on a long-term solution to prevent similar incidents in the future. Your satisfaction remains our top priority, and we deeply appreciate your understanding and patience as we strive to enhance our services.

Posted Oct 29, 2023 - 09:59 PDT

Monitoring

We've addressed the disruptions in Pantheon's infrastructure and are now monitoring for stability. Should you have any concerns, please open a support chat or ticket and we will be happy to assist.

Posted Oct 29, 2023 - 09:03 PDT

Investigating

We’ve noticed multiple site outages and are actively working to address and prevent further occurrences.

For immediate assistance, please initiate a chat or contact our support team at helpdesk@pantheon.io.

Posted Oct 29, 2023 - 08:55 PDT

This incident affected: Customer Sites.