The incident has been resolved, and our system is now stable. We apologize for any inconvenience caused and are actively working on a long-term solution to prevent similar incidents in the future. Your satisfaction is our top priority, and we appreciate your understanding and patience as we continue to improve our services.
Posted Oct 26, 2023 - 15:47 PDT
Update
The system remains stable. We have also identified the root cause and are working on a solution to prevent this type of failure from recurring. The issue will be addressed once the fix is implemented.
Posted Oct 26, 2023 - 14:25 PDT
Update
The Dashboard is currently stable, but we are actively working on a fix to prevent this issue from happening again.
Should you experience any persistent issues, please don’t hesitate to reach out to our support team for assistance.
Posted Oct 26, 2023 - 13:21 PDT
Update
The Dashboard functions are currently stable and we are actively working to apply a fix to prevent this issue from recurring.
Should you experience any persistent issues, please don't hesitate to reach out to our support team for assistance.
Posted Oct 26, 2023 - 12:20 PDT
Monitoring
The Dashboard is now functioning as expected. We apologize for any disruption and will continue monitoring for any further issues.
If you encounter any persisting issues, please do not hesitate to contact our support team for assistance.
Posted Oct 26, 2023 - 11:06 PDT
Update
We've noticed a decrease in error rates and have received confirmation that the dashboard is now functioning as expected. We will continue to monitor the situation for any potential further issues.
If you are still running into issues, please don’t hesitate to reach out to our support.
Posted Oct 26, 2023 - 10:42 PDT
Investigating
We've observed increased error rates affecting the Dashboard, which might result in slow page loading or login failures issues.
If you encounter urgent concerns, kindly reach out to our support team by emailing helpdesk@pantheon.io