Terminus Service Disruption

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.

Posted Oct 17, 2026 - 22:03 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 17, 2026 - 21:34 PDT

Identified

We have identified an issue affecting only Terminus workflows and commands, including Terminus authentication and API requests. Some Terminus requests may fail or time out.

Our Engineering team is working to restore Terminus service. There is currently no confirmed workaround or estimated time to resolution.

The Pantheon Dashboard and sites remain unaffected.

If you need immediate assistance, please open a chat with our Support bot and request an urgent Support ticket, or email helpdesk@pantheon.io for direct assistance.

Posted Oct 17, 2026 - 21:04 PDT

This incident affected: Terminus Operations.