403 site errors

Incident Report for Pantheon Operations

Resolved

This incident has been resolved.

Posted 1 year ago. Apr 11, 2024 - 11:04 PDT

Monitoring

A fix has been implemented and everything should be back to normal, but we're currently monitoring the results.

We’ll update around 30 minutes to an hour or as soon as more information becomes available.

Posted 1 year ago. Apr 11, 2024 - 10:20 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted 1 year ago. Apr 11, 2024 - 10:08 PDT

Investigating

Internal monitoring has detected issues in the form of 403 errors on a number of sites within the platform. We are actively investigating this at the highest priority and will update as soon as we have more information.

Posted 1 year ago. Apr 11, 2024 - 09:55 PDT

This incident affected: Customer Sites.