Pantheon Operations

All Systems Operational

Customer Sites ? Operational
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Operational
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Autopilot Operational
Git Operational
Front-End Sites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Apr 3, 2025

No incidents reported today.

Apr 2, 2025
Resolved - This incident has been resolved.
Apr 2, 13:20 PDT
Monitoring - A fix has been implemented, and we are actively monitoring its impact.

If you experience any 504 errors in non-live environments, please reach out via ticket or chat with Support for assistance.
We will continue to provide updates as needed.

Apr 2, 11:59 PDT
Update - We're actively working on this.

If you encounter any 504 errors with your non-live environments, please don't hesitate to reach out via ticket or chat with Support.

Apr 2, 07:33 PDT
Update - Intermittent unavailability for non-Live environments may continue for approximately 48 hours. Most environments recover within 10 minutes. If yours remains unavailable for longer, please contact support so that we may assist.

Live environments will not be impacted. We will provide further updates once new information is available, but do not expect regular updates on the status page during this period.

Apr 1, 12:31 PDT
Identified - Pantheon has identified an issue that is causing intermittent unavailability for non-Live environments, including Dev, Test, and Multidev. The current symptoms are a 504 response when trying to access the environment, inability to connect via Terminus or SFTP, and failed workflows related to that environment.

There is no impact to Live sites at this time. If you require immediate assistance, please reach out to support.

Apr 1, 11:43 PDT
Apr 1, 2025
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.