Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Site Certificate Provisioning Operational

Billing Operations Operational

Autopilot Operational

Git Operational

Front-End Sites Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

Jan 17, 2025

No incidents reported today.

Jan 16, 2025

No incidents reported.

Jan 15, 2025

No incidents reported.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

Degraded Workflows with Upstream Operations

Resolved - This incident has been resolved.
Jan 13, 17:02 PST

Update - We are continuing to monitor for any further issues.
Jan 13, 16:36 PST

Monitoring - At 3:45 PM PST (23:45 UTC) we identified issues with creating sites from Pantheon's upstreams, as well as running upstream updates. These failures may be intermittent.

The cause is now identified and a fix for the issue was just put in place. There is no impact on site uptime, if you have any questions or concerns please contact Pantheon support.
Jan 13, 16:35 PST

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025

No incidents reported.

Jan 9, 2025

Degraded Workflow Operations

Resolved - This incident has been resolved. All workflows are operational, though any that were run during the incident and marked as failed will need to be re-run.

If you encounter any issues, please reach out to support and we will be happy to assist.
Jan 9, 07:52 PST

Monitoring - A fix has been implemented and we are monitoring the results.

Any failed workflows will need to be re-run to ensure completion.
Jan 9, 07:16 PST

Investigating - We have detected and are investigating elevated response times for some workflows, which may slow sync code, deployment, and environment creation operations.
Jan 9, 06:29 PST

Jan 8, 2025

Degraded Workflow Operations

Resolved - On January 8, 2025, between 15:35 UTC and 15:50 UTC, Pantheon experienced a degradation in Workflow Operations due to an issue with one of our upstream infrastructure services. Once the upstream issue was resolved, workflows returned to normal operations.

During this period, any workflows initiated may have failed. Any failed workflows will need to be re-run to ensure completion.

If you encounter any remaining issues or have questions, please reach out to our Support team. We apologize for any inconvenience caused and appreciate your understanding.
Jan 8, 07:30 PST

Jan 7, 2025

No incidents reported.

Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.