Pantheon Operations Status

Pantheon Operations

All Systems Operational

Customer Sites Operational

Dashboard Operational

Global CDN Operational

Spinup Operations Operational

Workflow Operations Operational

Support Tickets Operational

Support Chat Operational

Terminus Operations Operational

Site Certificate Provisioning Operational

Billing Operations Operational

Autopilot Operational

Git Operational

Front-End Sites (Beta) Operational

Content Publisher (Public Preview) Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Customer Site Availability

Fetching

Dashboard Response Time

Fetching

Past Incidents

Jul 23, 2026

No incidents reported today.

Jul 22, 2026

Site availability issues

Resolved - This incident has been resolved.
Jul 22, 03:27 PDT

Update - We are continuing to monitor the results.

We will provide our next update in 3–4 hours, or sooner if new information becomes available.

If you need immediate assistance or encounter any issues, please submit a support ticket at helpdesk@pantheon.io or contact us through live chat.
Jul 21, 09:31 PDT

Update - The fix remains stable, with no new issues detected.

We're continuing to monitor system metrics and logs to confirm the resolution holds. We'll post again once we have new findings.
Jul 20, 21:53 PDT

Update - We are closely monitoring the recent fix and have not identified any new issues.

We will provide further updates as they become available.
Jul 20, 16:29 PDT

Update - We are continuing to monitor for any further issues.
Jul 20, 14:37 PDT

Monitoring - We've deployed a fix for the workflow availability issues and expect systems to recover shortly. Engineers are actively monitoring the rollout to confirm that pushing code, creating environments, and running scheduled tasks return to normal.
Jul 20, 14:36 PDT

Investigating - We're investigating site availability issues affecting workflows. This may impact your ability to push code, create environments, or run scheduled tasks. Our engineers are actively working on a fix, and we'll post updates here regularly.
Jul 20, 14:09 PDT

Jul 21, 2026

WordPress 7.0.2 wp2shell

Resolved - This incident has been resolved.
Jul 21, 14:33 PDT

Update - Network mitigations are now active and successfully blocking exploit attempts against vulnerable API endpoints without affecting normal site operations. Continuous monitoring is in place.

This platform-level mitigation is a safeguard, not a permanent fix for your application. To fully secure your environment, update WordPress core immediately as detailed in the Pantheon Documentation: https://docs.pantheon.io/core-updates
Jul 21, 14:33 PDT

Update - We are continuing to monitor traffic patterns and adapt network-level mitigations in response.
Jul 21, 06:43 PDT

Update - We can observe our mitigations denying an increasing volume of requests and are continuing to gather data to enhance our response.

We will provide an update Tuesday morning.
Jul 20, 15:20 PDT

Monitoring - Summary
On July 17, 2026, the WordPress security team disclosed two chained vulnerabilities in WordPress core, publicly referred to as "wp2shell":

- CVE-2026-60137 — a SQL injection issue in WordPress core (WP_Query / author__not_in).
- CVE-2026-63030 — a REST API batch-route confusion issue which, chained with the above, can lead to unauthenticated remote code execution.

Who is affected
This affects specific versions of WordPress core:

- 6.9.x — affected by both issues (RCE-capable). Patched in 6.9.6.
- 7.0.x — affected by both issues (RCE-capable). Patched in 7.0.2.
- 6.8.x — affected by the SQL injection issue only (not the full RCE chain). Patched in 6.8.6.

Sites already on 6.8.6 / 6.9.6 / 7.0.2 or later, or on versions prior to 6.8, are not affected by this chain.

Why it matters
Chained together, these vulnerabilities can allow an unauthenticated attacker to execute code against a vulnerable site.

Pantheon’s immutable containers prevent the deployment of webshells, bitcoin miners, or other exploits that leverage a downloaded payload in production environments. However, SQL Injection can still be used to deface or hijack sites.

Because working exploits are publicly available, we expect attack volume to rise.

What you should do — action required
Update WordPress core to a patched version as soon as possible — 7.0.2, 6.9.6, or 6.8.6 depending on your branch — from your Pantheon Dashboard or via Terminus. Updating core is the definitive fix. See the WordPress 7.0.2 Security Release note: https://docs.pantheon.io/release-notes/2026/07/wordpress-7-0-2

What Pantheon is doing
- We are actively monitoring platform traffic for exploitation attempts targeting the affected REST API endpoint.
- We have observed sites being probed for vulnerability and have actively mitigated against sources of scripted activity already.
- We are deploying targeted mitigations at the network level to programmatically prevent exploit attacks across the platform and can confirm that released exploit code is being mitigated.
- Will update this post with more information as those efforts progress.
Jul 20, 12:26 PDT

Jul 20, 2026

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026

Routine Maintenance Impacting Dashboard, Terminus, Workflows and Certificate Services

Completed - The scheduled maintenance has been completed.
Jul 14, 19:00 PDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 18:00 PDT

Scheduled - During this maintenance window, there will be a temporary interruption of the following services:

1. Dashboard: May experience slowness or be intermittently accessible
2. Workflows: Deploys, backups, and database operations may be delayed
3. Certificate Services: New certificate issuance may be temporarily impacted

We recommend you avoid starting workflows during the maintenance window. We apologize for any inconvenience this may cause and assure you that our team will work diligently to minimize any disruption.

We do not anticipate any impact to your site(s) uptime during this maintenance window.

We understand the importance of our services to your business, and we assure you that our team will complete the maintenance as quickly as possible. We will also keep you informed of any updates or changes during the maintenance process. Should you have any questions or concerns, please reach out to our customer support team via chat or email us at Pantheon Helpdesk.
Jul 9, 07:38 PDT

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

Dashboard Performance Issues

Resolved - This incident has been resolved. The Pantheon Dashboard is performing normally, and loading times remain completely stable.
Jul 11, 14:33 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Jul 10, 15:03 PDT

Update - Investigation into the Pantheon Dashboard performance degradation is ongoing.
For critical support outside the dashboard interface, email helpdesk@pantheon.io immediately.

Next update: Between 30 minutes and 3 hours.
Jul 10, 10:57 PDT

Investigating - We are investigating reports of slow load times and degraded performance within the Pantheon Dashboard.
Traffic to live sites is routing normally and is not impacted by this event.

Our Engineering team is actively working to identify the root cause and restore full Dashboard functionality.
If you are unable to access the Dashboard to submit a ticket, please email us directly at helpdesk@pantheon.io for critical, time-sensitive deployments.

Next update: 30 minutes.
Jul 10, 09:33 PDT

Jul 10, 2026

Jul 9, 2026

No incidents reported.