Pantheon Operations
Update - Intermittent unavailability for non-Live environments may continue for approximately 48 hours. Most environments recover within 10 minutes. If yours remains unavailable for longer, please contact support so that we may assist.

Live environments will not be impacted. We will provide further updates once new information is available, but do not expect regular updates on the status page during this period.

Apr 01, 2025 - 12:31 PDT
Identified - Pantheon has identified an issue that is causing intermittent unavailability for non-Live environments, including Dev, Test, and Multidev. The current symptoms are a 504 response when trying to access the environment, inability to connect via Terminus or SFTP, and failed workflows related to that environment.

There is no impact to Live sites at this time. If you require immediate assistance, please reach out to support.

Apr 01, 2025 - 11:43 PDT
Customer Sites ? Degraded Performance
Dashboard ? Operational
Global CDN ? Operational
Spinup Operations ? Operational
Workflow Operations ? Degraded Performance
Support Tickets ? Operational
Support Chat ? Operational
Terminus Operations ? Operational
Site Certificate Provisioning Operational
Billing Operations ? Operational
Autopilot Operational
Git Operational
Front-End Sites Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Customer Site Availability
Fetching
Dashboard Response Time
Fetching
Apr 1, 2025

Unresolved incident: Intermittent 504s for non-live environments.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.